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Lost Ticket

Lost ticket(s) may be reissued to the ticket purchaser and will be sent directly to your email address.

Fill in your Email Address or Order Number to request for your ticket order to be resent to you.

Need help?

How soon will my ticket arrive?

You should receive the new copy of your ticket within 15 minutes of requesting it.
If you don't get it within an hour, please let us know so that we can look into it.

I ordered more than one ticket. What happens after I finish up my order?

All the tickets you have ordered will be combined into a single PDF file for you to download and print out to bring on the day. They’ll be emailed to you as an attachment file.

I still haven’t received an email with the tickets I requested. What happened to them?

An email containing your tickets will be sent to you within 15 minutes to your email address. Also check your junk mail just in case it has been redirected there by your email service provider! If you still can’t find your tickets please let us know so that we can resend you your tickets!

Still having problems?

If the form is not working, or if we can't find your order, please fill in our support request form and we'll do our best to help you.